Your pickers see exactly what to pick, where to find it, and how much to grab. Search by product name, scan barcodes for instant verification, or browse organized order lists. Items with special handling requirements—custom weights, fragile flags, last-minute picking tags—appear with clear instructions so nothing gets missed or damaged.

For loose items like produce, meats, or bulk goods, your pickers enter the exact weight picked. The system displays customer requests and confirms quantities in real-time, ensuring accuracy without forcing customers into pre-packaged amounts they don't want.

Out of stock? Damaged goods? Your team can mark items unavailable with mandatory reason codes that feed your analytics engine. But better yet—they can suggest alternates instantly and get customer approval through automated notifications. Keep fulfillment rates high and cancellations low.

Configure which products require last-minute handling—frozen items, dairy, fresh meats, chilled beverages. The app holds these items until all other products are picked, then alerts your team to grab them just before packing. Ice cream stays frozen, produce stays fresh, quality stays intact.